Now Accepting Applications for the Fall!

FAQ

Frequently Asked Questions

Many of the questions that current and prospective residents raise are addressed in the TMH Rules, which must be read before applying and can be viewed by clicking Rule-packet-Emergency-Procedures-Updated-12-2019

Below is a list of frequently asked questions.  If you have additional questions, please feel free to contact us.

Reservations

Reservations must be a minimum of two weeks.

Simply visit the APPLY page and submit your information online!

Applicants who apply to stay at TMH when there are no vacancies will be offered the option to join the waitlist.

Rooms become available when a future resident cancels their reservation or a long-term current resident shortens her stay and departs early.

Fill out and submit an Arrival/Departure Date Change Request Form to change your arrival or departure dates.  If you have not been offered a room yet, then click here to visit our Rates & Application page to submit a new application with your new dates. Current residents who wish to move up their departure date must provide at least 14 days notice before moving out.

TMH does have three double occupancy rooms.  However, management will only place a resident in a double occupancy room after all single rooms have been filled. The Assistant Director may move reservations until a residents check in therefore we are not always able to give advanced notice if a resident has been placed in a double room.

You may communicate with your future roommate by emailing the Assistant Director at assistantdirector@tmhdc.org and she will forward your email to your future roommate.  TMH will not disclose a resident’s personal information to anyone without prior written consent.

Arrivals

Upon your arrival at TMH, you will need to present a government-issued photo I.D. and you will be required to pay room and board for the entire month.  We accept personal checks, cashier checks, and money orders at all times.  You may also pay by credit card (VISA, MasterCard, or Discover cards are accepted), which includes a $10.00 service fee. You may also pay online via PayPal, which includes a $20.00 service fee. TMH will not accept cash as payment for charges of more than $50.

TMH does not give out room information or assignments prior to your check-in due to the daily changes in our room occupancy.

There is no parking available at TMH except temporary, street parking during arrivals and/or departures.  To unload or load your belongings, you may temporarily park in front of the TMH building for a period no longer than 20-30 minutes provided that the vehicle’s hazard lights are on and there is no police or other emergency.

What to Bring

Yes, you do need to bring your own linens and laundry detergent. TMH does not provide linens or laundry detergent. However, TMH does provide a comforter, a pillow, and an extra blanket for each resident. Tide pods may be purchased at the front desk.

Yes, we provide a storage area for bikes in the basement.  TMH recommends bringing a bike lock because TMH is not responsible for the personal property of residents.

Check out our TMH Packing List for a list of what you should – and shouldn’t – bring! TMH asks that residents bring a reusable plastic cup or mug when taking drinks from the dining hall during non-meal hours.  While most rooms already have hangers in the closet, we recommend bringing your own hangers if you plan on bringing an abundance of clothes. You may also want to bring a robe to use when traveling between your room and the bathroom, especially during business hours (9:00 am to 5:00 pm) because there are often male maintenance staff members on the resident floors.

Such appliances pose a fire hazard and are not permitted in resident rooms. Several community refrigerators, freezers, and a microwave are located in the recreation room for resident use.  Drinks are available in the dining hall and recreation room 24-hours a day.  In the event that a resident needs to refrigerate an item for medicinal purposes, she should speak to TMH management about making special arrangements.

Life at TMH

Please click here to review our guest policy: TMH_Guest_Policy_2014-1

No one is given a key to the front door.  Residents only receive a key to their personal room.  Entry to the building is granted by a 24-hour front desk attendant.

Residents and their guests must wear street clothes and proper shoes while on the lobby level.  Bare feet, bathing suits, and sleepwear are not permitted on the lobby level and are dining hall health code violations.

Yes, the U.S. Postal Service, UPS, and FedEx deliver mail and pick up packages at TMH on a daily basis.  Residents must label their outgoing packages with the appropriate postage and shipping labels.  Incoming residents may send mail and/or packages up to one week (7 days) prior to their arrival at TMH and provided the resident’s name and check-in date are listed on the mail or package.  There is no need to include a room number when sending mail or packages to a resident.

Yes, wireless Internet is available throughout the building and the cost is included in the room and board. Residents will be given the Wi-Fi access code upon their arrival and check-in at TMH.

Although cable TV is not available, residents can use the television downstairs by connecting their laptops via HDMI.  Residents may reserve a time slot for the television by visiting the front desk.

If a resident notices a maintenance issue in her room (i.e., a burnt out light bulb, issue with heat/AC, need more hangers, etc.) or in a common area of the building (i.e., an overflowing sink, a broken washer/dryer, a clogged toilet, etc.), she may notify Building Services by filling out a maintenance request or by notifying the front desk.

TMH has mandatory light housekeeping services, which include emptying the trash bin and dusting/wiping accessible surfaces. Residents are responsible for keeping their rooms organized and tidy.

Because most of the women in the building are new to the area, many are looking to meet new people.  TMH offers programs each month which offer opportunities for residents to connect. However, TMH encourages residents to make their own connections by introducing themselves to others at dinner and frequently using the recreation room and common areas.

Residents are encouraged to apply to work as a Resident Front Desk Operator. This part-time position is a great opportunity to become more involved in our community while earning room and board credits. Resident Operators may also apply for Resident Manager positions at TMH.

Dining

Food may not be taken from the dining room. Drinks may be taken from the dining room in your own cup or mug. Residents may purchase their own food and store it in the communal refrigerators/freezers.

While TMH does not particularly cater to vegetarians/vegans, there is usually a vegetarian option on the menu and the salad bar is always available during dinner.

No, but there is a microwave available for use in the dining room as well as a microwave, three refrigerators, and one freezer for resident use in the recreation room.

Resident Resources

Room and board is due on the first of every month. TMH does not issue payment notices. A $20.00 late fee is charged everyday beginning at 9:00 pm on the 5th day of the month until the room and board payment is received. If you are unable to make your monthly payment for any reason, please speak to management immediately.

Room and board includes the first day of the month until the morning of the last day of the month or until the morning of the day of check-out, whichever day comes first.

In the event that a resident does not stay the entire month, rent will be prorated within the same month. To view the pro-rated fee schedule and a list of other fees—click here: TMH Pro-Rated Fee Schedule 6-1-2022

Rules

Each resident is asked to abide by the TMH House Rules and Regulations stipulated here: House Rules and ProceduresRule-packet-Emergency-Procedures-Updated-12-2019. Please read this document to become familiar with TMH policies and procedures such as guest policies, meal times, smoking areas, printer and copier use, Internet and telephone use, damage charges, and much more.

Monday-Friday hours / breakfast 7:00am-9:30am dinner 5:45pm – 8:00pm sat hours / breakfast 8:00 – 11:00am sun hours / brunch 8:00 – 11:00am dinner 5:00pm-7:00pm

Weekly Menu

Commuting: Metro stops within walking distance are Union Station, Capitol South, and Eastern Market. Refillable SMARTRIP cards are available for purchase at all metro stops. For more information on public transportation visit WMATA.

Parking: TMH does not offer parking and street parking is limited. Most areas offer 2 hour parking from 7:00am-8:30pm and unlimited overnight parking without a permit. However, if you do not have a Residential Parking Permit and your car is seen in the area repeatedly within a 30-day period you may be ticketed for not obtaining proper tags.

Union Station is the nearest public parking garage. There is generally a wait list for obtaining a parking space. Click here to visit their website to obtain up-to-date information.

Temporary Parking Permits: DC offers Reciprocity Parking Permits in special situations. Click here to see if you qualify. If you meet the requirements, you can obtain a Proof of Residency form from the front office.

Registering Your Vehicle in DC: If you do not meet the requirements for a temporary parking permit, you may choose to register your vehicle in DC. Click here for specific instructions.

Other Transportation Information:

  • Voting: To become a registered voter in the DC area, visit the Board of Elections & Ethics. Please note that you must unregister from your current voting state in order to register as a voter in DC.
  • DC One Card: DC has a new initiative to incorporate multiple cards into one all-inclusive card. The DCOne Card is a library card, Metro card, and can grant access to Public Parks programs. Click here to register or get more information.
  • DC Plastic Bag Policy: Washington DC’s Skip the Bag, Save the River Initiative requires a $0.05 fee per bag from businesses selling food and alcohol. Be sure to take reusable bags with you to the grocery store to avoid the fee.
  • DC Emergency Alerts: The DC Department of Homeland Security and Emergency Response has an alert system to notify residents of severe weather, police activity, road closures, and school and government closings. Notifications can be received via email or text message and can be specified to neighborhoods or work areas. For text alerts sign up here.
  • DC Metropolitan Police Resources: DC Metro PD offers several resources as well as an anonymous tip line for security concerns. You can find the tip line number as well as other important emergency phone numbers here.